Product
Warranty
Question:
Dear Warranty, Hey there I am Chris Johnson. First i would like to thank you very much for the great products that you produce. Now on to my small problem. I got PV0087 carbon fiber blades and I am having a slight problem with them the first time that I started my 50. It had a bad vibration at about 1500rpm and well I shut it off and come to find out one blade is split about 4 inches and the other is cracking in the same place it is about 1/2" long. May I ask is there any way to get a replacment set so I can go out and fly with my carbon blades and not my woddies. I was hopeing to start pushing my Raptor 50 to the max this weekend but is seems that I habve run in to another snag with the blades. Well I thank you very much and have a great week. Chris Johnson
Answer:
Dear Chris, Thank you for the mail. Thunder Tiger has authorized worldwide distributors that provide marketing and after service for our customers. Please feel free to contact our subsidiary company ACE HOBBY in USA as followed for service. ACE HOBBY DISTRIBUTORS, INC Tel: 949-833-0088, 949-833-7498 Fax: 949-833-0003 E-mail: sales@acehobby.com Web: www.acehobby.com Anthony Herbert, Supervisor (Raptors), anthony@acehobby.com, Ext. 250 Best regards, Customer Service Thunder Tiger Corp. [ Simon ]
Dear Warranty, Hey there I am Chris Johnson. First i would like to thank you very much for the great products that you produce. Now on to my small problem. I got PV0087 carbon fiber blades and I am having a slight problem with them the first time that I started my 50. It had a bad vibration at about 1500rpm and well I shut it off and come to find out one blade is split about 4 inches and the other is cracking in the same place it is about 1/2" long. May I ask is there any way to get a replacment set so I can go out and fly with my carbon blades and not my woddies. I was hopeing to start pushing my Raptor 50 to the max this weekend but is seems that I habve run in to another snag with the blades. Well I thank you very much and have a great week. Chris Johnson
Answer:
Dear Chris, Thank you for the mail. Thunder Tiger has authorized worldwide distributors that provide marketing and after service for our customers. Please feel free to contact our subsidiary company ACE HOBBY in USA as followed for service. ACE HOBBY DISTRIBUTORS, INC Tel: 949-833-0088, 949-833-7498 Fax: 949-833-0003 E-mail: sales@acehobby.com Web: www.acehobby.com Anthony Herbert, Supervisor (Raptors), anthony@acehobby.com, Ext. 250 Best regards, Customer Service Thunder Tiger Corp. [ Simon ]
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