Product
Raptor 90 STD Helicopter
Question:
Dear sirs I have a "Raptor 90 STD Helicopter" and need some spare parts for it.I live in Tehran-Iran and have been looking for these spare parts for about 2 monthes in Iran and United Arab Emirates(Hobby center and Toys and Us) but haven't find them yet And they told me that it takes about one and a half month to bring my spare parts.As I want it in at last one week to be at my hands I decided to contact the main company(you).I am a fan of your company and also have a "Thunder Tiger MTA4" car so I expect your company to respect their costumers and provide me my needed spare parts as soon as possible. These are my needed spare parts: PV0147 PV0124 PV0164 PV0403 PV0414 PV0423 PV0421 PV 0422 PV 0041 Please inform me as soon as possible as I really want them soon. Regards.
Answer:
Dear Sir, Thank you for your mail and support. We should apologize that it has taken you so much time on getting parts. Although we have set up distributors worldwide, it is almost not possible for them to carry all parts in stock all the time. Moreover, they are not willing to do so because they have to take pressure of hoarding goods. For this reason, it can not be avoidable to take time shipping. We are sorry for inconvenience and thank you for your understanding. You may also contact GOOYRANG HOBBIES LTD. in Iran as followed for nearby service. GOOYRANG HOBBIES LTD. Tel: 98-21-8874-7357 Fax: 98-21-8874-7356 E-mail: commercial@gooyrang.com Web: www.gooyrang.net Best regards, Customer Service Thunder Tiger Corp. [ Simon ]
Dear sirs I have a "Raptor 90 STD Helicopter" and need some spare parts for it.I live in Tehran-Iran and have been looking for these spare parts for about 2 monthes in Iran and United Arab Emirates(Hobby center and Toys and Us) but haven't find them yet And they told me that it takes about one and a half month to bring my spare parts.As I want it in at last one week to be at my hands I decided to contact the main company(you).I am a fan of your company and also have a "Thunder Tiger MTA4" car so I expect your company to respect their costumers and provide me my needed spare parts as soon as possible. These are my needed spare parts: PV0147 PV0124 PV0164 PV0403 PV0414 PV0423 PV0421 PV 0422 PV 0041 Please inform me as soon as possible as I really want them soon. Regards.
Answer:
Dear Sir, Thank you for your mail and support. We should apologize that it has taken you so much time on getting parts. Although we have set up distributors worldwide, it is almost not possible for them to carry all parts in stock all the time. Moreover, they are not willing to do so because they have to take pressure of hoarding goods. For this reason, it can not be avoidable to take time shipping. We are sorry for inconvenience and thank you for your understanding. You may also contact GOOYRANG HOBBIES LTD. in Iran as followed for nearby service. GOOYRANG HOBBIES LTD. Tel: 98-21-8874-7357 Fax: 98-21-8874-7356 E-mail: commercial@gooyrang.com Web: www.gooyrang.net Best regards, Customer Service Thunder Tiger Corp. [ Simon ]
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