Question:
    I received an EB4 at Christmas and I have been having constant trouble with the starter mechanism cord breaking can you help? I have bought numerous cords and they all keep breaking Is their a re-designed starter or can you convert it to electric start Thanks Peter -------------------------------------------------------------------------------------------------------------My address is, The Willows 16a, Wentworth close, Surbition, Surrey, KT6 5DY ENGLAND
Answer:
    Dear Peter, Thank you for your mail. We have never heard of similar problems about the cord that breaks so easily except the knot on the cord comes off from the pull handle. Anyway, there are still starter boxes and shaft starters for EB-4. Besides, Thunder Tiger has authorized worldwide distributors that provide service to our customers. May we know where you are from that we are able to inform you of the service center? Best regards, Customer Service Thunder Tiger Corp. ---------------------------------------------------------------------------------------------------------------Dear Peter, Thank you for reply. Please feel free to contact Amerang in the UK as follows: Amerang Tel: 0044-1903-765496 Fax: 0044-1903-753643 E-mail: service@Amerang-Group.com Web: www.amerang-group.com Best regards, Customer Service Thunder Tiger Corp. [ Simon ]