Product
reqd items for4571
Question:
FOLKS, I AM DISSAPOINTED THAT HAVING PURCHASED A "RARE BEAR" STK 4571, ITEMS LISTED AS REQD TO BUILD CANNOT BE SOURCED. TOWER HOBBIES SUPPLIED THE PLANE,BUT ON CONTACTING THEM I GOT THE RUN AROUND WITH A FINAL DUMB ANSWER WE DONT HAVE THESE ITEMS AVAIL. ROCKY AT ACE IN CA. GAVE ME DETAILS TO COTACT ACE HOBBIES IN SYDNEY,, AFTER 3 TOLL CALLS AND 3 E-MAILS NOT A SAUSAGE!! I REALLY WOULD LIKE TO RESOLVE THIS PLEASE AND AM ASKING YOU FOR HELP AND LETTING YOU KNOW A PROBLEM EXISTS THAT YOUR LOVELY PRODUCT DOESNT DESERVE. I NEED TWO X TTR2174 incl pwr box,, ONE X SPINNER 3290,, ONE PILOT capn eddie? ACE 3012.. COULD YOU ALSO ADVISE? IN INSTRUCTION BOOK RE; FIXING WINGS WITH ROD THEN FASTENENING ON INSIDE OF FUSELAGE,,,IT JUST STATES TO PUSH ROD INTO WING ROOT,IT DOESNT MENTION ANY FIXING OR GLUEING SO WING COULD TRY TO ROTATE ON ROD,??ALSO IT STATES RE WIRING AS ALREADY MENTIONED WE HAVE SHOWN HOW TO FIX WIRING,,, PAGE DOESNT EXIST YET NUMBERED CONSECETIVELY?? CAN YOU ASSIST.. MY BEST WISHES, I HOPE YOU CAN RESOLVE THESE PROBLEMS FOR ME. JIMMY MARSHALL,ROTORUA,,NEW ZEALAND
Answer:
Dear Jimmy, Thanks for your email. Before joining the wing, please insert the fiberglass tube as step 59 and glue the dowel as step 56. The wing can be firmly secured to the fuselage. In addition, Thunder Tiger has authorized distributors worldwide that provide service to customers. Please feel free to contact H.O.T. in New Zealand as the following for service. H.O.T. Ltd. Tel: 64-7-850-9477 Fax: 64-7-854-1493 Address: Unit 1, #27 Bristol Place, Hamilton, P.O. Box 21247, New Zealand. Contact person: Mr. Mike Sutton Best regards, Customer Service Thunder Tiger Corp. [ Simon ]
FOLKS, I AM DISSAPOINTED THAT HAVING PURCHASED A "RARE BEAR" STK 4571, ITEMS LISTED AS REQD TO BUILD CANNOT BE SOURCED. TOWER HOBBIES SUPPLIED THE PLANE,BUT ON CONTACTING THEM I GOT THE RUN AROUND WITH A FINAL DUMB ANSWER WE DONT HAVE THESE ITEMS AVAIL. ROCKY AT ACE IN CA. GAVE ME DETAILS TO COTACT ACE HOBBIES IN SYDNEY,, AFTER 3 TOLL CALLS AND 3 E-MAILS NOT A SAUSAGE!! I REALLY WOULD LIKE TO RESOLVE THIS PLEASE AND AM ASKING YOU FOR HELP AND LETTING YOU KNOW A PROBLEM EXISTS THAT YOUR LOVELY PRODUCT DOESNT DESERVE. I NEED TWO X TTR2174 incl pwr box,, ONE X SPINNER 3290,, ONE PILOT capn eddie? ACE 3012.. COULD YOU ALSO ADVISE? IN INSTRUCTION BOOK RE; FIXING WINGS WITH ROD THEN FASTENENING ON INSIDE OF FUSELAGE,,,IT JUST STATES TO PUSH ROD INTO WING ROOT,IT DOESNT MENTION ANY FIXING OR GLUEING SO WING COULD TRY TO ROTATE ON ROD,??ALSO IT STATES RE WIRING AS ALREADY MENTIONED WE HAVE SHOWN HOW TO FIX WIRING,,, PAGE DOESNT EXIST YET NUMBERED CONSECETIVELY?? CAN YOU ASSIST.. MY BEST WISHES, I HOPE YOU CAN RESOLVE THESE PROBLEMS FOR ME. JIMMY MARSHALL,ROTORUA,,NEW ZEALAND
Answer:
Dear Jimmy, Thanks for your email. Before joining the wing, please insert the fiberglass tube as step 59 and glue the dowel as step 56. The wing can be firmly secured to the fuselage. In addition, Thunder Tiger has authorized distributors worldwide that provide service to customers. Please feel free to contact H.O.T. in New Zealand as the following for service. H.O.T. Ltd. Tel: 64-7-850-9477 Fax: 64-7-854-1493 Address: Unit 1, #27 Bristol Place, Hamilton, P.O. Box 21247, New Zealand. Contact person: Mr. Mike Sutton Best regards, Customer Service Thunder Tiger Corp. [ Simon ]
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