Question:
Hello, i purchased a ts-4n v2 pro from modelzone in guildford UK this week, and unfortunatly after the first few runs i crashed it and broke the front bulkhead and therefore the driveshaft came out. the car itself is fantastic although the support is uterly terrible. The UK stores ModelZone are useless and totally unhelpfull. I was dissapointed further when i was told that there would be a 3 week wait! I strongly regret buying this car and will ensure that until the parts service improves.
Answer:
Dear Sir, Thanks for your email. It has to take time to deliver parts from Thunder Tiger to our authorized distributor, Amerang, in the UK if the needed parts are not in stock. We are really sorry for this and will communicate with them for improving parts service. Please also feel free to contact them for service. Amerang Tel: 0044-1903-765496 Fax: 0044-1903-753643 E-mail: service@Amerang-Group.com Web: www.amerang-group.com Best regards, Customer Service Thunder Tiger Corp. [ Simon ]
Hello, i purchased a ts-4n v2 pro from modelzone in guildford UK this week, and unfortunatly after the first few runs i crashed it and broke the front bulkhead and therefore the driveshaft came out. the car itself is fantastic although the support is uterly terrible. The UK stores ModelZone are useless and totally unhelpfull. I was dissapointed further when i was told that there would be a 3 week wait! I strongly regret buying this car and will ensure that until the parts service improves.
Answer:
Dear Sir, Thanks for your email. It has to take time to deliver parts from Thunder Tiger to our authorized distributor, Amerang, in the UK if the needed parts are not in stock. We are really sorry for this and will communicate with them for improving parts service. Please also feel free to contact them for service. Amerang Tel: 0044-1903-765496 Fax: 0044-1903-753643 E-mail: service@Amerang-Group.com Web: www.amerang-group.com Best regards, Customer Service Thunder Tiger Corp. [ Simon ]