Product
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Question:
Quite some time ago I purchased a package deal consisting of the Thunder Tiger Right Flyer 40T ARF and a Magnum GP (40) engine. I did not get around to completing this until recently. Although I find the overall quality of the product(s) to be satisfactory I find a problem in mounting the motor. The holes in the lug, or flanges, of the motor do not line up with the motor mounting block on the airplane. The flanges on the motor do not seem to be wide enough spaced relative to the spacing of the motor mount block. Am I missing something here? Included with the package are two engine mounting plates with holes that match up to the mounting block but not the holes in the engine lugs. Can you advise me here? Thank you. Walt -----------------------------------------------------------------------------------------------------------Thank you for the response. I was aware that the model in question was an old model and very likely discontinued. I have obtained a part that will allow me to finish the model. I live in Washington state, U.S., in the Seattle area. My zip code is 98372. If possible could you provide me with the dealer or distributor closest to that zip code? Thank you.
Answer:
Dear Walt, Thank you for your e-mail. We appreciate your support to Thunder Tiger. Right Flyer 40T is a discontinued product of at least twelve years ago. We are sorry that we do not have any manual or information to provide. However, Thunder Tiger authorizes worldwide distributors that offer our customers selling, marketing, after service, and so on. Could you tell us which country you are from that we will provide you with local service depots? Best regards, Customer Service Thunder Tiger Corp. Thank you for choosing THUNDER TIGER. ----------------------------------------------------------------------------------------------------------Dear Walt, Thank you for quick reply. Please feel free to contact our subsidiary company ACE HOBBY in USA as followed for service and technical support. ACE HOBBY DISTRIBUTORS, INC Tel: 949-833-0088, 949-833-7498 Fax: 949-833-0003 Web: www.acehobby.com E-mail: steve@acehobby.com Ext. 254 Contact person: Steve Clem Best regards, Customer Service Thunder Tiger Corp. [ Simon ]
Quite some time ago I purchased a package deal consisting of the Thunder Tiger Right Flyer 40T ARF and a Magnum GP (40) engine. I did not get around to completing this until recently. Although I find the overall quality of the product(s) to be satisfactory I find a problem in mounting the motor. The holes in the lug, or flanges, of the motor do not line up with the motor mounting block on the airplane. The flanges on the motor do not seem to be wide enough spaced relative to the spacing of the motor mount block. Am I missing something here? Included with the package are two engine mounting plates with holes that match up to the mounting block but not the holes in the engine lugs. Can you advise me here? Thank you. Walt -----------------------------------------------------------------------------------------------------------Thank you for the response. I was aware that the model in question was an old model and very likely discontinued. I have obtained a part that will allow me to finish the model. I live in Washington state, U.S., in the Seattle area. My zip code is 98372. If possible could you provide me with the dealer or distributor closest to that zip code? Thank you.
Answer:
Dear Walt, Thank you for your e-mail. We appreciate your support to Thunder Tiger. Right Flyer 40T is a discontinued product of at least twelve years ago. We are sorry that we do not have any manual or information to provide. However, Thunder Tiger authorizes worldwide distributors that offer our customers selling, marketing, after service, and so on. Could you tell us which country you are from that we will provide you with local service depots? Best regards, Customer Service Thunder Tiger Corp. Thank you for choosing THUNDER TIGER. ----------------------------------------------------------------------------------------------------------Dear Walt, Thank you for quick reply. Please feel free to contact our subsidiary company ACE HOBBY in USA as followed for service and technical support. ACE HOBBY DISTRIBUTORS, INC Tel: 949-833-0088, 949-833-7498 Fax: 949-833-0003 Web: www.acehobby.com E-mail: steve@acehobby.com Ext. 254 Contact person: Steve Clem Best regards, Customer Service Thunder Tiger Corp. [ Simon ]
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