Product
Complaint about 600mm Raptor Wood Blade
Question:
Hello , RE: Complaint about 600mm Raptor Wood Blade Within 3 day I?ve purchase 4 wood blade due to tick plastic covering! The story begin, I?ve playing RC for serval years (playing almost all RC.. car/airplane etc... ) and now starting playing gas heli after boarded playing electric heli. I?ve purchase thunder tiger raptor 50 and I?m not planning to use carbon blade yet due for hovering usage only. When my experiences friend hovering my heli for setting the plastic peel of and for safety reason I disallow to continue hovering. I not more than 3 minutes the plastic cover peel off!! I went to local hobby shop to buy 1 more raptor 600mm wood blade.. and at the evening I try to hover and u know what! Not more than a minutes the cover peel off again!!! I went to hobby shop to buy 1 more blade and same story happen. This is my 3rd wood blade! So I went to other local hobby shop to buy wood blade and the story are same for 4th blade! I?ve wasted so much! 2 of 4 wood blade need todo balancing but some hobby shop say raptor wood blade no need todo balancing but when i saw the balancing out to much I did the balancing! For your info the field arena is free from grass and other object. Now I?m using Fun Key carbon blade 600mm and there is no problem at all. I kind off surprising of your product quality. I?ve wasted so much money on it. Please view the attachment for the picture. I know the plastic cover is for OIL protection and for me it's batter have the cover due to safety reason! "Batter Safe Than Sorry" I hope you guys can explain on this matter. Soon I'll post picture in this matter on my RC forum at www.my-rc.com for discussion regarding this matter. Hoping to hearing from you guys. Best regards, Afanddy Bin Hushni
Answer:
Dear Sir, Thank you for response. We have informed Niko Hobby of this issue. As we mentioned in the first mail in reply, soon after the cause of the problem confirmed to be the quality itself, Niko Hobby would be on behalf of Thunder Tiger to deal with the case. We are so appreciated about your understanding. Best regards, Customer Service Thunder Tiger Corp. [ Simon ]
Hello , RE: Complaint about 600mm Raptor Wood Blade Within 3 day I?ve purchase 4 wood blade due to tick plastic covering! The story begin, I?ve playing RC for serval years (playing almost all RC.. car/airplane etc... ) and now starting playing gas heli after boarded playing electric heli. I?ve purchase thunder tiger raptor 50 and I?m not planning to use carbon blade yet due for hovering usage only. When my experiences friend hovering my heli for setting the plastic peel of and for safety reason I disallow to continue hovering. I not more than 3 minutes the plastic cover peel off!! I went to local hobby shop to buy 1 more raptor 600mm wood blade.. and at the evening I try to hover and u know what! Not more than a minutes the cover peel off again!!! I went to hobby shop to buy 1 more blade and same story happen. This is my 3rd wood blade! So I went to other local hobby shop to buy wood blade and the story are same for 4th blade! I?ve wasted so much! 2 of 4 wood blade need todo balancing but some hobby shop say raptor wood blade no need todo balancing but when i saw the balancing out to much I did the balancing! For your info the field arena is free from grass and other object. Now I?m using Fun Key carbon blade 600mm and there is no problem at all. I kind off surprising of your product quality. I?ve wasted so much money on it. Please view the attachment for the picture. I know the plastic cover is for OIL protection and for me it's batter have the cover due to safety reason! "Batter Safe Than Sorry" I hope you guys can explain on this matter. Soon I'll post picture in this matter on my RC forum at www.my-rc.com for discussion regarding this matter. Hoping to hearing from you guys. Best regards, Afanddy Bin Hushni
Answer:
Dear Sir, Thank you for response. We have informed Niko Hobby of this issue. As we mentioned in the first mail in reply, soon after the cause of the problem confirmed to be the quality itself, Niko Hobby would be on behalf of Thunder Tiger to deal with the case. We are so appreciated about your understanding. Best regards, Customer Service Thunder Tiger Corp. [ Simon ]
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